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Jama Connect Help

Planning your installation (KOTS)

Before you install the Admin Console and Jama Connect, make sure you have the following according to your type of installation.

All installations

  • The license file sent from Jama Software (included in the Welcome email)

  • An application server with the necessary preparation and sizing requirements

  • A database server with the necessary preparation

  • Supported 64-bit Linux distribution with a kernel of:

    • 4.x or greater (recommended)

    • 3.10 (minimum)

Airgap installations

  • URL to the airgap-safe portal (included in the Welcome email) for downloading the Jama Connect application file

  • A unique password (included in the Welcome email) to access the airgap-safe portal

  • PDF of this installation guide for the version of Jama Connect you are installing

Important

If you lose the URL and password, contact Support to generate new ones.

Optional

  • TLS certificate and private key to secure the Admin Console and Jama Connect application

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