Run the KOTS preflight installation checks
Whether your environment is internet-enabled or airgapped, run the KOTS preflight installation checksto ensure your system is ready for upgrade.
The preflight checks verify that all server requirements are met to help avoid installation and upgrade issues.When the results display green checkmarks for each test, you can begin the installation process.
To run preflight checks for internet-enabled environments:
Follow the instructions in the KOTS preflights repository to run the preflight checks on your application and database servers.
Press S to save the file, then review the results.
Submit an Installation Service Request Form (guided for Self-Hosted) and include your preflightcheck results to help our technical services team support your installation needs. Include any questions or concerns about the results in the ticket.
To run preflight checks for airgapped environments:
Follow the instructions in the KOTS preflights repository.
Note
You must download the necessary files from an internet-enabled system and move them to your airgapped application and database servers.
Press S to save the file, then review the results.
Submit an Installation Service Request Form (guided for Self-Hosted) and include your preflightcheck results to help our technical services team support your installation needs. Include any questions or concerns about the results in the ticket.