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Jama Connect User Guide

Deactivate and reactivate users

Users can’t be deleted from Jama Connect, but you can deactivate users if they are no longer active members of the team. When you deactivate a user, their account becomes inactive and their named license is freed up for another user. You can also reactivate the user as needed.

Important

You must have organization or system administrator permissions to deactivate and reactivate a user.

To deactivate and reactivate users:

  1. Log in to Jama Connect as the root user.

  2. Select the Users tab.

  3. To deactivate a user, select Deactivate in the Action column next to the user you want to deactivate.

    Deactivated users disappear from the list.

  4. To reactivate a deactivated user:

    1. Select View inactive users to view all users, then select Activate in the Action column next to the user you want to reactivate.

      sysadminreactivate.png
    2. In the User license type window, select a license type and select Save.