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Jama Connect User Guide

Thread dump

A thread dump is a snapshot of the state of your Jama Connect processes at a point in time.

Jama Support might request a thread dump for troubleshooting performance issues.

Any time you generate a support bundle, the bundle includes three thread dumps taken at 5-second intervals.

Tip

Take multiple thread dumps over an interval of time. A single thread dump on its own doesn’t provide complete information about an issue.

You can create a thread dump from the command line or the from the Logging Configuration window.

Manually (command line)

Logging configuration window

jamacli jamacore-thread-dump

Select Logging > Configuration

Note

You can create thread dumps only for containers that are the core Jama Connect application.