Update the license (internet, traditional)
When you renew your license or change the number of available seats, you must update your license. You receive a single key for your organization, called a license key, which specifies the type and number of licenses you have.
Your application server must be able to access the internet (except for airgap customers).
Tip
Schedule a license update during a maintenance window because the process involves an interruption to the Jama Connect application.
To sync your license:
In the header of the Admin Console, select the gear icon > View License.
Select Sync License.
Stop and restart Jama Connect for changes to take effect.